The Real Story
I didn't start in tech. I started on a phone, making cold calls to strangers who hung up before I finished introducing myself. That was 2020. It was humbling in the best possible way.
Five years later I've worked across sales, email marketing, SEO, industrial marketing at one of Pakistan's largest cement companies, and now ServiceNow platform implementation. Each role taught me something the previous one didn't. None of them wasted.
The Business Foundation
MBA in Marketing from Iqra University. Google certified across digital marketing and e-commerce. But honestly — the real education happened on construction sites in Karachi convincing contractors why a product they'd never heard of was worth their trust. No classroom prepares you for that.
The ServiceNow Layer
ServiceNow Certified System Administrator. CIS-SPM certified. Currently pursuing IRM. I came to ServiceNow not as a developer looking for a platform but as a business professional looking for a system that could make organizational chaos visible and manageable. SPM does that. So does IRM. That intersection of strategy and structure is where I work.
What I Actually Believe
Change management is 90% therapy and 10% technology. Most implementations fail not because the platform is wrong but because nobody took the time to understand why people resist change in the first place. I've spent five years learning how to have that conversation — on cold calls, in cement factories, in stakeholder meetings. That experience doesn't disappear when you open a ServiceNow instance. It's the whole point.
This Site
Sheikh's Sphere is where I write honestly about the journey. Not the polished LinkedIn version. The real one — including the jobs that were messy, the lessons that came from failure, and the certifications that made sense of everything that came before them. If you're building something in the ServiceNow space or just figuring out your own path, I hope something here is useful.
Get in Touch
Currently looking for the right ServiceNow opportunity — implementation, BA, or SPM focused. Open to local Pakistan roles and remote work. If something here resonated or you want to talk, find me on LinkedIn or drop me a message through the social links below.
Five years of figuring out how businesses actually work. Still learning. Writing about it honestly.